Autotask: Closed Opportunity Revenue Not Syncing (Shows €0,00)

Customer reported that revenue totals for closed opportunities are not syncing from Salesbuildr to Autotask since August 6, 2026. The revenue field in the Autotask closed opportunities section displays €0,00 for all affected opportunities. The customer attempted to manually retry the sync via Salesbuildr's Settings → Tools → Issues, but the issue persists. Investigation by an admin revealed that the 'Use Revenue/Cost of Quoted Items' property on the opportunity in Autotask was incorrectly set to 'No' instead of 'Yes'. This incorrect setting in Autotask subsequently updated the corresponding Salesbuildr opportunity after a sync.