Distributor price updates should reach services in the PSA, like they already do for products (KPN/RoutIT, Pax8 etc.)

Products in Salesbuildr already pick up price changes from the distributor feed and pass them on. Services don't.

When a distributor — KPN, RoutIT, Pax8, Ingram Micro — changes pricing, for example a yearly indexation, the new cost and price land in Salesbuildr but the service in the PSA keeps the old amount. It has to be retyped by hand there, and until someone does, quotes go out at last year's prices.

The ask: let a distributor price change update the linked service in the PSA too. The exact feed amounts rather than a percentage, with a screen to approve the changes in bulk before anything is written. A setting you switch on yourself, off by default, since some MSPs set their own sell price and don't want it overwritten. Existing contracts keep their agreed prices.

For Autotask, ConnectWise and Halo alike.

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Upvoters
Status

To Do

Board
💡

Feature Request

Tags

[CMP]_Pricing

ETA
Nov 20, 2025
Date

Over 1 year ago

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