Halo: sync monthly or annual billing term to recurring items
When a customer switches a quote between monthly and annual billing, the PSA item and recurring invoice keep the monthly item or price. MSPs want the selected billing term and matching price to carry through to the PSA so recurring invoices need no manual edits.
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Comments1
Bram Fofana
Nov 4
The billing term and recurring price not carrying to the PSA item is already on our list. We have a ticket for the recurring item billing period and term not being set on sales order creation, and I have linked it. The monthly to annual switch you describe is part of that work. No timeline yet.