Currently this is what SalesBuildr does if you have an existing service on there of qty 6 and add another of qty 1:
It adds another line of the same item to the Contract with a count of 1x.
This has a direct flow on effect at invoicing where the client receives two lines of the same item (6 and 1) rather than a summed quantity of 7.
Instead of adding the additional service line, it should have detected that 6x already existed and increased by 1x as at today (pro-rata or not determined by Autotask settings.)
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New
Feature Request
[CMP]_Contracts
7 months ago
Get notified by email when there are changes.
New
Feature Request
[CMP]_Contracts
7 months ago
Get notified by email when there are changes.